HCL- Call Log Format

Service Request - Template
Name of the Organization*
Street/House no.
City/Location*
District*
State*
PIN Code*
Contact person Name*
Contact Number 1 (Direct/Mobile) *
with STD Code
Contact Number 2 (Direct / Mobile)
with STD Code
Contact Email ID
Problematic Unit Serial Number*
Problematic Unit Model Number / Description
Type of Support (AMC/Warranty)
Problem Description*
* Fields marked in Red – Without this info. Calls will not get registered